Shipping


 

Please note that local orders consist of PRE-ORDER or BACKORDER with ready items will be shipped separately-- ready items will be delivered first. However, for international orders, all items will be shipped together once the PRE-ORDER or BACKORDER arrives.

 

Local Shipping

We offer complimentary delivery to all Malaysia addresses. Local deliveries take 1 to 3 business days. Tracking number will be provided after dispatch. 

Self-Collection

Self-pick up is available at our atelier at Seksyen 51, Petaling Jaya on an appointment basis. Orders are usually ready in 24 hours and you will receive an email or sms notification once it is ready. You will then get to pick a time slot for the pick-up. 

 

Orders from Singapore 

We offer complimentary standard shipping if your order is MYR 250 and above. A flat rate of MYR 36 is applied for standard shipping if your order is below MYR 250. Standard shipping takes approximately 3 to 5 business days. 
  
 
 
  

Orders From Indonesia, Brunei, Hong Kong, Macau, Philipines, Thailand, Taiwan, Vietnam

Shipping takes approximately 4 to 10 business days. Rates will be reflected upon check out, based on the delivery address.  We offer complimentary standard shipping if your order is MYR 1200 and above. All taxes, customs fees and import duties are collected upon delivery and shall be borne by customers, if there is any.     
 
 
 

Orders From Other Countries

Shipping takes approximately 4 to 10 business days. Rates will be reflected upon check out, based on the delivery address.  We offer complimentary standard shipping if your order is MYR 1600 and above. All taxes, customs fees and import duties are collected upon delivery and shall be borne by customers, if there is any. 

  

 

How Do I Track My Order

Orders made and completed will be dispatched on the next working day and a tracking email will be sent to you, hence kindly ensure your email address provided is correct. With the tracking number given, your order can be tracked via:

For GDex – https://www.gdexpress.com/malaysia/e-tracking/  
For Aramex – https://www.aramex.com/my/en   

 

If you have any question, please talk to us at support@lisatelier.co